If you encounter a bug or technical issue while using the app, please contact our support team through [email protected] with as much detail as possible. Providing detailed information helps our team investigate and resolve the issue more quickly.
When reporting a bug, please include:
A clear description of the issue
Step-by-step instructions explaining how the issue occurred
The exact time and date when the issue happened
Your device model and operating system version
Any error messages you received
A screen recording clearly showing the issue, if possible
We especially recommend including a screen recording that demonstrates the issue from start to finish, as this helps our technical team better understand and reproduce the problem.